Upon my colleague Mohammad Altraimat i am publishing this article
let me gives you a brief about him , he is currently working with as Siebel Freelance , ensure the functionality of systems, support and train clients to use the systems and collect the requirements from the client and ensure it reflected during his career he developed this document to help people to understand more about Siebel.
You Can Share it But please mention the source of the article or you ask me to share the article with you.
You can find the article here.
Thank you
Cheers
Osama
Technology Geek 